diff --git a/src/components/conversation/conversation.js b/src/components/conversation/conversation.js
index dff32f358..069c0b407 100644
--- a/src/components/conversation/conversation.js
+++ b/src/components/conversation/conversation.js
@@ -112,7 +112,7 @@ const conversation = {
       return this.expanded || this.isPage
     },
     hiddenStyle () {
-      const height = this.status.virtualHeight || '120px'
+      const height = (this.status && this.status.virtualHeight) || '120px'
       return this.virtualHidden ? { height } : {}
     }
   },